Shipping policy

Shipping Methods: We offer standard shipping services for all orders. Our standard shipping method typically utilizes The United States Postal Service and includes tracking information for your convenience.

Shipping Zones and Delivery Times:

• Domestic Shipping (within the United States):
  • Orders are typically processed and shipped within 10 business days after payment verification.
  • Delivery within the contiguous United States generally takes approximately 5-7 business days.
  • Delivery to Alaska, Hawaii, and other US territories may take additional time.
• International Shipping:
  • International orders are subject to customs clearance procedures in the destination country, which may cause delays beyond our estimated delivery times.
  • Delivery times for international orders vary depending on the destination and local postal service.

Shipping Costs:

• Shipping costs are calculated based on the weight of your order and the shipping destination.
• We may offer free shipping promotions for orders that meet specific criteria, such as a minimum order value.

Order Processing Times:

• Orders are processed and prepared for shipment within 10 business days after payment verification.
• During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Notifications:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track the status of your delivery.
• Please ensure that your provided email address is accurate to receive these notifications.

Shipping Restrictions:

• Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. We will notify you if any restrictions apply to your order.
• We currently do not ship outside the United States, or PO Box addresses where shipping is not available.

Lost or Delayed Shipments:

• In the rare event that your order is lost or significantly delayed during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

Return Shipping:

• If you need to return an item for any reason, please refer to our Return Policy for instructions on initiating a return. Return shipping costs are the responsibility of the customer unless otherwise specified in our return policy.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us. Thank you for choosing Rustic Sign Design!